We "de-escalation of hostilities" article shows how to de-escalate a potentially violent person. But what can you do about the real violence, especially when threatened with a weapon?
6 We have the following guideline developed by the hostage negotiating critical Associates Larry Chavez learned:
1. Put the signal for help.
Using an alarm system forced (eg, a panic button), or a code word. It has no line 911th
In this context, here is the story of mybrush with violence …
In the fall of 1972 I was working on a work by the Agency on the top floor of an office building in the heart of Midtown Manhattan. At 4:30 on a Friday afternoon, two armed men walked away from the elevator to the office and continued to keep up.
The first time I became aware of it was when I came from a phone conversation I had to see that points a gun to his head. Gun man told me: "Shut your mouth and put down the phone, you #$%!"
My first impression, I thinkor was not a toy gun is. I said, 'Go away, do not know. "[NOTE: It is good to adopt the technique of puncture!]
Fortunately, my three colleagues in local offices were not as incapable as I said, "Don, this is a serious matter. Perhaps the phone." I do not have, and we were all linked.
We put my story here, because obviously I was not able to pick up the phone again and call the 911th Fortunately, a partner in another area office in time heard commotion and saysThe person with whom he spoke on the phone with "Call the police. I think we held on!"
Twenty minutes later, two police officers came into our offices, with their gun holsters to investigate a report vague. There was a shootout at a time. We all ran under our desks. One of the gunmen were dead. It has other, the exercise of a scale, were arrested. Fortunately, neither the police nor his injuries.
By the way, I felt numb allevent. So, the next day, I broke the shakes.
2. Keep calm, do not anger worse.
Maintain eye contact (but do not stare).
Calmness Project (you can feel comfortable). To raise your voice.
Using body language and phrasing is described in the lines of disassembly.
3. Gain time and adapt.
Create and maintain a conversation, unless otherwise required by the offense (I was).
Repeating your name. Talkyour family. Formulated as such a person.
The use of listening and discussion techniques less escalation situations, whenever possible.
4. Debates.
Try to make as many small "yes" to the author, if possible – the preparation for Phase 6
Start with basic applications, such as OK if I take a deep breath?
Consensus requires at least 3 different stages of the offender.
5. Compliance with arms, but rather focus on the person who owns it.
Followthe instructions of the person with the weapon. [Do as we say not as I did.] Court does not risk injury to themselves or others.
Do not ever groped to disarm or weapon by a person to accept. Why you tell us to accept a weapon, even voluntarily offered?
If you hold the weapon is still in play as a source of visible violence.
If someone else had called the police and their arrival on stage, you want the offender can be considered.
Instead, askhas only a little 'arms in a neutral location while you talk.
6. Depending on the options for themselves and others to safety.
For example, ask the parties involved to leave the area – one of the most important negotiations in the direction you want to build.
Stay on alert for the possibility of security to escape. In my story, when we paddled our desks during the strike began.
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